- 1. I can not get any connection. Power
LED and LAN LED light up, but the ADSL Link LED
has no light . What should I check?
- 1) Ensure that the ADSL line is activated.
- 2) Check that the Telephone cable (RJ-11)
is connected to LINE jack on your router.
- 3) Unplug the RJ45 Cable (Network Cable),
LAN LED will turn off, if not, please press
reset button on your router.
- 4) checkyour telephone/Fax connected to ADSL
line whether it connected to a Micro Filter.
If the problem still persists, please check with
your ADSL Service Provider to confirm the line
- 2. I get 'Request timed out' response
when I ping to the router (192.168.101.1). What
should I check?
- 1) Check that you have entered the correct
IP Address for your Ethernet Card . (MS-DOS
mode, type ipconfig to check your computer’s
IP, it should be in the same subnet as the router.)
- 2) Check the LAN LED whether it lights up.
If not, check the cable connection.
- 3) Press reset button to restart the Router
- 4) Restart your system for the IP Address
to take effect and try to ping again.
- 5) Check the RJ-45 cable whether it is straight
cable to the computer.
- 3. I can ping to the IP of the touter,
but I am not able to get the web configuration screen
for the Router. What can I do?
- 1) You may have to disable the proxy settings
on your Internet browser.
- 2) Make sure that your browser is set to connect
For Internet Explorer, click Tools, Internet
Options, and then the Connection tab. Make sure
that Internet Explorer is set to Never dial a
For Netscape Navigator, click Edit, Preferences,
Advanced, and Proxy. Make sure that Netscape Navigator
is set to Direct connection to the Internet.
- 4. I get replies to ping 22.214.171.124,
but I get “Request time out” to ping
www.yahoo.com (can’t surf the internet). What
can I do?
- 1) Please try to disable or uninstall the
firewall software if you have installed it.
- 2) Please try to add DNS to your computer
manually. (Control Panel>Network>TCP/IP>DNS
Configuration> Enable DNS, Host Name: pc,
Add 126.96.36.199 to DNS Server Search Order.)
- 5. Does this Router support VPN ?
Yes. For firmware version 8.2 or above, it will
allow PPTP/IPSEC packets to pass through for VPN.
- 6. Does this router support port forwarding?
Yes. For firmware version 8.2 or above, you
can configure the Reserved Mapping under Advanced
- 7. Does the Router support IPX or AppleTalk?
No. TCP/IP is the only protocol standard for
the Internet and has become the global standard